Our Automation Operating System
iC-OS is an electronic data interchange operating system designed to connect healthcare providers with payers, even in environments with non-interoperable systems. It adapts to the complexities and specific needs of the healthcare sector.
Eligibility
Check &
Authorization
.Automates eligibility checks, authorization requests and statuses, and token submissions.
The most flexible off-TISS module on the market
Medical
Claims
Transmission
Submits standardized medical claims to payer portals after care is provided.
The widest range of health plans and highest automation level on the market
Payment
Collection &
Reconciliation
Matches payments from payers to submitted claims, identifying discrepancies .
The highest automatic reconciliation rate on the market
Payment
Denial
Appeal
Organizes denied claims, enables bulk analysis, and automates appeal submissions with supporting documents.
The broadest portal coverage and highest automation level on the market
Our four modules have a proven impact on reducing financial losses, improving revenue cycle control, and increasing operational efficiency. Each module can be contracted independently.
Our Customers
Trusted by over 500 healthcare providers, including leading institutions across the globe:
Fourth-largest diagnostics Company in the world, listed on B3 (DASA3)
Considered one of the top hospitals in the world
One of the largest hospital networks in Latam, listed on B3 (KRSA3)
Considered one of the top hospitals in Latam
Founded in 1855, with 800 beds, the largest hospital in the Northeast of Brazil
The second largest hospital network in Brazil, with national presence
One of the largest hospital networks in Brazil, listed on B3 (MATD3)
One of the largest oncology treatment groups in Latam
One of the largest healthcare groups in Brazil’s Central-West region
A leading high-complexity hospital in Southern Brazil
About Us
We’re here to strengthen your financial performance
Founded in 2017 by engineers Paulo Leite Pinto (CEO) and Luis Henrique Costa Neto (CTO), we created IntuitiveCare to support hospitals, labs, and clinics in managing claims with health insurers and self-funded health plans — with accuracy, speed, and reduced revenue loss.
Today, we are a team of over 200 professionals working closely with our clients, combining technology, process intelligence, and dedicated operations across a platform that handles over R$30 billion annually.
As a partner of ANAHP (Brazilian National Association of Private Hospitals), we strengthen our connection with clients by actively contributing to discussions on the future of the healthcare sector and the challenges of hospital digital transformation.
Backed by a global and permanent partner
Since 2025, IntuitiveCare has been backed by Arcadea Group, a global investor with permanent capital and an exclusive focus on high-quality vertical software companies.
Arcadea has helped scale hundreds of platforms worldwide, with deep technical expertise and excellence in AI, infrastructure, and product leadership.
In practice, this means more investment, faster product evolution, and more intelligence built into our systems — resulting in faster reimbursement cycles and greater revenue recovery for your institution.
It also means we remain entirely neutral: We are — and will continue to be — an independent and integrity-driven company, with no ownership ties to hospital groups or healthcare providers.